We will refund you 100% or supply you with a replacement product if the product is damaged or if the product does not work as claimed.

Please Click here to Contact Jac so we can get your email address and send you a return form to fill out and make arrangements to return the product and issue you with a full refund to your credit card, or exchange it. We cannot receive a product at our shipping address without the completed return form. We thank you for your co-operation.

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